Frequently asked questions
- Q.What is a Condé Nast Gift Card or E-Certificate?
- A. A Condé Nast Gift Card or E-Certificate is a Gift Card or E-Certificate that can be redeemed for a single title, one-year subscription from the selection of Condé Nast magazines available on our website – www.GiveAMagazine.com.
- Q. How does a Condé Nast E-Certificate work?
- A. A Condé Nast E-certificate is emailed to the email address you provide for your recipient. The recipient redeems the E-certificate on our website www.GiveAMagazine.com. They will simply enter the gift code from the e-gift certificate, select a magazine and enter their mailing address. You do not need to provide your recipient’s mailing address! You will receive a confirmation email when the E-certificate is sent to your recipient.
- Q. How is the Condé Nast Gift Card packaged?
- A. Each Condé Nast Gift Card is packaged inside a beautifully designed card, and includes a white envelope that is ready to be addressed to your recipient.
- Q. Where can I purchase a Condé Nast Gift Card or E-Certificate?
- A. Condé Nast Gift Cards and E-Certificates can be purchased on our website (www.GiveAMagazine.com). Gift Cards can be mailed via regular mail to either the recipient’s or the purchaser’s address. E-Certificates can be emailed to the recipient’s email address.
- Q. How do I redeem a Condé Nast Gift Card or E-Certificate?
- A. Condé Nast Gift Cards and E-Certificates are redeemable only online at: www.GiveAMagazine.com in exchange for a one-year magazine subscription as specified in the offer on the card or email. When you enter the redemption code on the back of your card or on your E-certificate, you will be presented with the list of eligible magazines to choose among. Subscriptions are valid for delivery to a U.S. address only.
- Q. How long does it take to deliver a Condé Nast Gift Card or E-Certificate?
- A. Condé Nast Gift Cards will ship from our warehouse in Des Moines, IA within 3-7 business days after purchase, via first class mail. Please allow 3-5 business days for USPS delivery. E-Certificates will be emailed to the recipient within 48 hours of purchase.
- Q. Is there a shipping and handling charge to send a Condé Nast Gift Card?
- A. Condé Nast Gift Cards are mailed via USPS first class mail and there is no additional charge for shipping and handling.
- Q. Do Condé Nast Gift Cards or E-Certificates ever expire?
- A. There is no expiration date on a Condé Nast Gift Card or E-Certificate and we do not charge a fee for holding on to a card beyond a specified time.
- Q. Can I return or exchange a Condé Nast Gift Card or E-Certificate?
- A. Condé Nast Gift Cards and E-Certificates are not redeemable for cash and cannot be exchanged or returned for a cash refund, except as otherwise provided by law.
- Q. Can I replace a lost or stolen Condé Nast Gift Card or E-Certificate?
- A. Unfortunately, we are unable to replace a lost or stolen Gift Card or E-Certificate.
- Q. What if I have additional questions?
- A. To speak to a Customer Service Specialist about your gift card, please call (800) 678-8144 (toll free).
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